frequently asked questions

Additional Information

Question: I am not an attorney, but I have questions I need answered about my immigration case. Can DMS assist me with this?

Answer: DMS is not a law firm and we cannot provide legal advice, opinions or recommendations to our customers about their possible legal rights, legal remedies, legal defenses, legal options or legal strategies, or answers to specific questions on forms. For this reason, we work with law firms and attorneys only.

Question: What services can DocuPros Management Service Provide?

Answer:  We provide services related to an immigration matter, including but not limited to:

  • Completing federal or state immigration forms.
  • Translating a person’s answers to questions in immigration forms.
  • Securing supporting documents, such as birth certificates, which may be necessary to complete the immigration forms.
  • Submitting completed forms to U.S. Citizenship and Immigration Services.

Question: If I utilize your services, must I sign a contract?

Answer: Yes; a contract is important because it is a written agreement that clearly states the services to be rendered, the documents to be prepared, and the fees to be charged. 

Question: Is there a minimum of cases that DMS will accept?

Answer: Yes; 5 cases is the minimum amount needed to start a working agreement. 

Question: Will you come to my office to work?

Answer: Since we have clients across the U.S., it is not feasible. We offer remote services.

Question: Do you discount high volume work?

Answer: Absolutely.

Question: I have a project that has a quick turnaround. Can your company handle that?

Answer: It depends on the scope of work. Call or email for more information.

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